Contact information

Contact Us

We’d love to hear from you! Whether you have a question about your order, our products, or anything else — our team is here to help.

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📧 Email Support

For all inquiries, please contact us at:
aurrix.official@gmail.com

We aim to respond within 24–48 hours (Monday to Saturday).

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📦 Order Support

If you’re contacting us about an order, please include:

• Your Order Number

• A brief description of your issue

This helps us resolve your request faster.

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🕒 Business Hours

• Monday – Saturday: 10:00 AM – 7:00 PM

• Sunday: Closed

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🌍 Business Address

Our business operates online.
Return address and warehouse details will be provided upon request (if applicable).

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📢 Important Notes

• Please do not send returns without contacting us first

• All return requests must be approved via email

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Thank you for shopping with us ❤️
We appreciate your trust and support!